Are you experiencing an issue with incoming calls not going through on your Google Pixel? It can be frustrating when your phone isnt working as expected, but dont worry, help is here! In this article, well be discussing some of the common causes of calls not going through on a Google Pixel and providing you with the answers you need to get your phone back up and running again.
Well be exploring network settings, SIM cards, software updates, and more.
Read on to learn what you can do to get your phone working properly again.
Table of Contents
Short Answer
It is possible that your Google Pixel is not receiving calls due to a problem with the cellular network, or an issue with the phone itself.
Check to make sure that your phone has adequate signal strength and that the cellular network is operating properly.
If the problem persists, you may need to reset the phone, or contact your cellular provider to troubleshoot any network issues.
What Causes Calls Not to Go Through on a Google Pixel?
When it comes to troubleshooting why your Google Pixel isnt receiving calls, its important to understand what could be causing the issue. There could be several reasons for this issue, such as a problem with the SIM card, network settings, or even a problem with the phone itself. The most common causes for your Google Pixel not receiving calls include:
1. Issues With the SIM Card: If your SIM card is not properly inserted or is damaged, it can cause your Google Pixel to not receive calls. Make sure that your SIM card is properly inserted and that it has not been damaged in any way.
2. Network Settings: If your network settings are wrong, it can cause your Google Pixel to not receive calls. Check your network settings to make sure they are set up correctly.
3. Phone Issues: If your Google Pixel has a hardware or software issue, it can cause it to not receive calls. Try restarting your phone and checking for any updates to make sure your Google Pixel is running smoothly.
By understanding what could be causing your Google Pixel to not receive calls, you can start troubleshooting the issue and get back to making and receiving calls with your device.
Check Your Network Settings
When your Google Pixel phone is not receiving calls, one of the first things you should check is the network settings.
It is possible that the problem could be due to incorrect settings, such as APN settings or incorrect connection to the network.
To check the network settings, go to the Settings menu on your phone, select Network & Internet, and then select Mobile Network.
Here, you should check that the network mode is set to LTE/WCDMA/GSM (auto connect).
You should also check that the APN settings are correct, as incorrect settings can cause issues with call reception.
If the settings appear to be correct, then try manually resetting the network settings by selecting Reset Network Settings from the menu.
This will reset all network settings, including APN settings, and may resolve the call reception issue.
Check Your SIM Card
If youre having trouble with your Google Pixel phone not receiving calls, its important to check your SIM card.
Your SIM card is what connects your phone to your carriers network, and its possible that there could be an issue with it thats causing the issue.
To check your SIM card, make sure its properly inserted into the SIM slot in your phone.
If the SIM card is not properly inserted, you may have to remove it and re-insert it.
Additionally, you may need to make sure your SIM card is activated with your carrier.
If your SIM card is not activated, your phone wont be able to receive calls.
If the SIM card appears to be properly inserted and activated, you should then check to make sure its compatible with your phone.
Some carriers may not allow you to use certain SIM cards with certain phones, so its important to check with your carrier before you try to use a SIM card with your phone.
Finally, if your SIM card appears to be properly inserted, activated, and compatible with your phone, you can try restarting your phone to see if that resolves the issue.
Try Restarting Your Phone
When it comes to troubleshooting any issue with a smartphone, one of the simplest and most effective solutions is to restart the device.
Restarting your Google Pixel phone can help reset any minor software glitches that may be causing the issue with not receiving calls.
To restart your phone, press and hold down the power button for several seconds until the Power Off menu appears.
Tap Power Off and wait for the device to shut down.
Once it has powered off, press and hold the power button again to turn it back on.
This can help clear any temporary software issues that may be causing the problem with calls not being received.
If the issue persists after restarting your phone, try checking your network settings to see if there is an issue with the connection.
If that does not resolve the issue, make sure that your SIM card is properly inserted.
If the SIM card is not properly inserted, it can cause the phone to not receive calls.
If none of these steps resolve the issue, contact your service provider for further assistance.
Check for Software Updates
If your Google Pixel isnt receiving calls, the first thing you should do is check for any software updates available for your device.
Software updates can often fix issues like this, so its always a good idea to make sure your device is running the latest version of the operating system.
To check for updates, open the Settings app on your phone, select System, and then select System Update.
If an update is available, follow the on-screen instructions to install it.
Once the update is installed, restart your device and see if the issue has been resolved.
If not, you can move on to the other troubleshooting steps.
Factory Reset Your Phone
If youve tried all the steps outlined above and your Google Pixel phone is still not receiving calls, then you might want to try resetting your phone to its factory settings.
This can often help to resolve any underlying issues that may be causing the problem.
To do this, go to your phones Settings menu and select the Backup and Reset option.
Then, select the Factory Reset option and follow the onscreen instructions.
Keep in mind that this will erase all of your data, so its important to back up any important information before doing this.
Once the reset is complete, you should be able to receive calls again.
Contact Your Service Provider
If you have completed all troubleshooting steps and are still unable to receive calls on your Google Pixel device, it may be time to contact your service provider for further assistance.
They may be able to provide more detailed information on how to fix the issue.
It is important to make sure that your service provider is aware of the problem, as they will be able to provide more tailored support.
When contacting your service provider, it is important to be prepared to provide as much information as possible about the issue so that they can better assist you.
Make sure to provide them with the model and serial number of your device, as well as the details of the issue you are facing.
Additionally, provide a description of any troubleshooting steps you have already attempted.
Your service provider will likely provide you with a few steps that you can take to resolve the issue.
If these steps do not resolve the problem, they may need to send a technician to take a look at your device.
This is often the best way to ensure that the problem is resolved quickly and efficiently.
In some cases, your service provider may be able to remotely diagnose the issue and provide a solution.
However, if this is not possible, they may be able to provide a replacement device or offer a refund for the device.
No matter the outcome, it is important to contact your service provider if you are still unable to receive calls on your Google Pixel device after attempting all troubleshooting steps.
They will be able to provide more detailed information on how to resolve the issue.
Final Thoughts
If your Google Pixel phone is not receiving calls, there could be several different causes.
The best way to troubleshoot this issue is to check your network settings, make sure your SIM card is properly inserted, and restart your phone.
If these steps dont work, try checking for software updates, factory resetting your phone, and if all else fails, contact your service provider.
With these steps, you should be able to solve the issue and get your Google Pixel back to working order.